Frequently asked questions.

Yes. An annual administration fee of €3,000 excl. VAT covers the verification work. It pays for the work, not the outcome: a company that does not pass the checks is not verified.

Then it is not verified. MeritVeri records the reason and tells you why. The fee covers the work done, so it is not refunded. You can apply again once the issue is resolved.

No. Payment never influences a verification outcome. Award placements and rankings can never be bought, and the verification fee gives no advantage in any ranking.

You receive an invoice from MeritVeri. There is no payment step on the website, and you never enter payment details on MeritVeri.

No. Claiming your listing — to manage your profile and respond to reviews — is free. It is separate from verification.

It means that MeritVeri checked specific facts about the company. The record page lists exactly which facts were verified; anything without a verified mark was not independently checked.

MeritVeri itself, by hand, against official public sources and documentary evidence. A verification is not a certification, an accreditation, an audit or a guarantee, and MeritVeri is not a public authority.

Company identity, enterprise number, VAT number, registered address and website; the exact number of employees (FTE) with its reference date; the CEO or managing director, the owners and shareholders and the board of directors; and the last five financial years — revenue, net result, equity, gross margin and EBITDA — with a public Profit, Loss or Break-even label per year.

Only if you choose to. Names are hidden by default: the record shows them blurred, as verified. You can publish them in your company dashboard after confirming that the people concerned have been informed. Each shareholder's percentage stays public, and holdings below 5% are always grouped as “Other shareholders” and never named. Anyone listed can ask us to hide their name through the contact form.

You can hide the exact amounts. Financials are always part of the verification, and the Profit, Loss or Break-even label for each year always stays public. Break-even means that the net result is within 1% of revenue, either way.

No. Every verification is reviewed and decided by a person. We compare the application with official registers and the documents provided.

12 months. After that it becomes expired unless the company renews it. We send reminders 60, 30 and 7 days before expiry, and the record keeps the full history.

The badge is served live by MeritVeri, so it shows the current status, for example “Verification expired”. It always links to the record page.

The directory lists Benelux businesses so that visitors can find them and see what has been verified. You can claim the listing to manage it, or ask us to correct or remove it through the contact form.

Create an account, confirm your email address and use “Claim this company” on the company profile. MeritVeri checks that you represent the company before granting access. Claiming is free.

Yes. Once your claim is approved, you can publish one official response per review and edit it later. You cannot change or remove the review itself.

Claimed companies can update most profile details in their dashboard. You can also choose “Correct or remove a company listing” in the contact form.

No. Award placements and rankings can never be bought. They follow the methodology published for each award type.

MeritVeri prepares each edition manually according to its methodology. An edition only becomes public when it is published.

No, unless the methodology of that award type explicitly says so. Being verified or having an account gives no advantage by itself.

Yes. If a placement is revoked, its record page and badge say so. Historical editions stay available.

Anyone with a MeritVeri account and a confirmed email address who has a real relationship with the company, for example as a customer, employee or supplier. People who manage the company on MeritVeri cannot review it.

MeritVeri checks every review against the public review policy before publication. It approves the review, asks for more information or refuses it with a reason. Only approved reviews appear and count in ratings.

Every review is moderated before publication. You can follow its status in your dashboard. If we need more information, we will ask you there.

Yes. After an edit, the review goes back to moderation. You can delete your review at any time from your dashboard.

No. A company can publish one official response, but cannot edit, hide, reorder or remove your review — not even by paying.

Use the “Report” button on the review. You do not need an account; logged-out reporters give an email address so we can tell them the outcome. A report never removes content automatically.

No. We only use cookies that are strictly necessary, such as the session and language cookies. There are no analytics or advertising cookies.

Yes. Signed-in users can export their data and request deletion of their account from the dashboard settings.

Your display name, your review and the relationship you selected. Your email address and any evidence you upload are never published.